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Change subject of Primary Contact Email

Posted: August 21, 2014 at 11:19 am


Clair Mason

August 21, 2014 at 11:19 am

Hello Everyone,

I would like to change the subject of the email that goes out to the primary contact. Right now the subject is only the event name. I would like it to be [event] [start_time] [start_date]. But can’t seem to find the option to change it. I am doing this because we have classes with the same name multiple times a week and I need to be able to see the number of people registered through my e-mail.

Thank you.


Lorenzo Orlando Caum

  • Support Staff

August 21, 2014 at 1:25 pm

Hi,

Have you tried adding those shortcodes to the Payment Confirmation Email subject in the General settings page for Event Espresso?


Lorenzo


Clair Mason

August 22, 2014 at 5:23 am

Hi Lorenzo,

We don’t ask for payment, just a user signup. The conformation email that “Primary contact email:” receives is “[event] registration conformation”. However this is no option to change the subject for this email in the general settings page.

I did try the changes you suggested to no avail.

Thank you.


Lorenzo Orlando Caum

  • Support Staff

August 22, 2014 at 5:49 am

That email is used for payments so if there are no payments, then the Default Registration Confirmation Email will be used.

There isn’t an option to adjust the subject for that email in the General Settings page but you could adjust the title for the events to include this information.


Lorenzo


Clair Mason

August 22, 2014 at 5:51 am

That would make the title way too long to display on the calendar page. There must be some way to edit the subject in one of the core files?


Lorenzo Orlando Caum

  • Support Staff

August 22, 2014 at 6:04 am

Modifying the core isn’t supported as your changes will be lost on a software update. Most of the code changes that we share are for the template files which can be moved to a different location to be preserved.

See this post for an example:

https://eventespresso.com/topic/how-can-i-add-fname-lname-to-the-admin-email-confirmation-email-subject/#post-74985

Again, any changes here will be lost when you update Event Espresso 3.


Lorenzo


Clair Mason

August 22, 2014 at 6:21 am

Thank you for that link Lorenzo. Worked perfectly. I will save it and replace it for any update. Changed line 466 to

'email_subject' => !$data->multi_reg ? $data->event->event_name . ' ' . event_date_display($data->attendee->event_time, get_option('time_format')) . ' ' . event_date_display($data->attendee->start_date) . ' ' . __('registration confirmation', 'event_espresso') : __('Event Registration Notification', 'event_espresso'),

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