Around September 20th, product descriptions in Stripe went from looking like this:
LINEITEM~PRODUCTID=1000+DESCRIPTION=Name of Event[09-20-2015] >> John Doe QUANTITY=1 UNITCOST=100.00
To just the event name. Our accountant prefers the old way. Was this a Stripe-side change, or is it possible to manipulate the format of the data pushed out to include at least the date alongside the event name? I was looking in the Stripe add-on files and locating ee-stripe-prod-description and stripeProdDescription gave me some hope but I’m not sure if I can – or how – to proceed. Thanks as always for your input!
The date doesn’t appear to be something that we include as we are sending the event name. I checked the current version and then looked at the code from prior versions back to 1.0.5 and we send the event name:
Maybe my question wasn’t clear – let me rephrase: so the change that happened in September in the way products are described in Stripe is reflective of some change in the way Stripe interprets the transaction, and NOT reflective of the way EE “pushes” a product description to Stripe? i.e., you cannot add any snippet to EE to modify the appearance of the product description in Stripe because it is up to Stripe and not EE?
The date that you are seeing is not from a setting in Event Espresso. As I shared before, I checked several past releases of the payment gateway and we send the name of the event. The date is not included.
—
Lorenzo
Viewing 5 reply threads
The support post ‘Change product description pushed to Stripe?’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.