Support

May 17, 2023 at 11:18 am

Hi there,

I’m not getting the same issue so will need to troubleshoot this a little further.

When you get the above error it means the Ajax request in sent in the background either had no result or some unexpected result loaded on that request.

To troubleshoot this further you can use your browser dev tools.

Say using Chrome Dev Tools, you open the network tab and then click on the select field to initiate a request.

Dev tools will show something like: events?limit....... in the network tab, like this:

https://monosnap.com/file/F0xAG5EDbbeCsQ266jaO2ul4VVjTVT

What status code does that request have? (Mine is 200)

If you click on it and then the ‘Response’ tab, copy those details and paste them in a private reply.

https://monosnap.com/file/YRYcP29YJEQX2zeWiSKRAyR0m7mFDv

Where we go from there depends on the output of that request.

May 17, 2023 at 11:42 am

Right, so its a critical PHP error being thrown and we need that full error.

Your host will usually have a section in your control panel to view the sites errors, check for anything around the time you made the above and post that here.

If you are comfortable using FTP (I assume you are from the above) you can also enabled WP_DEBUG_LOG using this snippet:

https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug

That goes in wp-config.php and replaces what is usually a single line like this:

define( 'WP_DEBUG', false );

Then retest the above and any errors should be saved in /wp-content/debug.log

Post the full error an I’ll dig into it further 🙂