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Cart ticket dropdown defaults to 1, but does not allow more than 1 registrant

Posted: November 20, 2013 at 10:37 am


Breakwater School

November 20, 2013 at 10:37 am

I followed instructions based on the forum “Cart ticket dropdown defaults to 0” and now my events will not allow a selection of more than 1 registrant (only options are 0 or 1). My events are maxed at 5 registrants and it is enabled.


Josh

  • Support Staff

November 20, 2013 at 1:13 pm

Hi there,

I checked the site that’s linked to your support license and it appears that some of the events are not set to allow group registrations, but some are. The events that are set up to allow group registrations are working as expected. Can you try adding the “Levey Day Early Release AfterCare” event to the cart?


Breakwater School

November 20, 2013 at 1:30 pm

Thank you Josh. That works. However, this class (which is set to allow up to five group registrants just like the Levey Day event) will not allow more than one after I add it to the cart: http://breakwaterschoolregistration.org/?page_id=18&ee=40


Breakwater School

November 20, 2013 at 1:32 pm

I think I just realized why. It was a duplicated event and the attendees were copied over. Is there a way to exclude a copy of the attendees when duplicating so the extra step of deleting them doesn’t have to occur? Thank you!


Breakwater School

November 20, 2013 at 1:34 pm

Or perhaps I duplicated the event and selected the original by accident?


Breakwater School

November 20, 2013 at 1:43 pm

I figured it out, thank you.


Josh

  • Support Staff

November 20, 2013 at 1:54 pm

When you duplicate an event it doesn’t copy attendees over. It sounds like you were looking at the original event.

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