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Paulo Theodoro
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January 5, 2015 at 7:48 pm
Hi there,
I started to use the plugin but for some reason the Feature Image for the events won’t upload. When I click the button Upload Image it only shows an empty white box and nothing else. I’m not sure what to do. I already tried several browsers and nothing.
I had Visual Composer installed and I realized it wasn’t compatible. Deactivated but the problem persists.
I appreciate any help.
Event Espresso version 3.1.36.6.P
WordPress version WP 4.0.1
Installed plugins
Contact Form 7 by Takayuki Miyoshi version 4.0.1,
Event Espresso – Custom Template Display by Event Espresso version 1.1.p,
Event Espresso – Calendar by Event Espresso version 2.2.4.p,
Event Espresso – Members Addon by Event Espresso version 1.9.8.p,
Event Espresso – Recurring Events by Event Espresso version 1.1.8.p,
Event Espresso – Social Media by Event Espresso version 1.1.7.p,
Event Espresso by Event Espresso version 3.1.36.6.P,
InfiniteWP – Client by Revmakx version 1.3.8,
Revolution Slider by ThemePunch version 4.6.0,
Ultimate Coming Soon Page by SeedProd version 1.11.1,
White Label CMS by http://www.videousermanuals.com version 1.5.2,
WordPress Importer by wordpressdotorg version 0.6.1
Online
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Dean
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January 6, 2015 at 2:21 am
Hi,
Can you go to http://www.yoursite.com/wp-admin/options.php (obviously change yoursite.com to your actual domain), and look for image_default_link_type. The box next to this should contain the word “file” (without quotes). If it doesn’t add it in and save the options (at the bottom of the page).
If this does not resolve the issue or if the field already contains the word file, please let us know.
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Paulo Theodoro
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January 9, 2015 at 5:46 pm
Hi Dean,
Unfortunately, it didn’t work. What can I do next?
Thanks
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Paulo Theodoro
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January 9, 2015 at 5:48 pm
Actually not a single overlay/lightbox is working. Like, shortcodes for events for example.
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Lorenzo Orlando Caum
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January 9, 2015 at 6:13 pm
Hi, could you rephrase this:
Actually not a single overlay/lightbox is working. Like,
shortcodes for events for example.
It sounds like no images in Event Espresso are working.
I see that you mentioned that you deactivated one of your plugins.
Have you tested with only Event Espresso 3 running to rule out a plugin conflict?
—
Lorenzo
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Paulo Theodoro
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January 9, 2015 at 6:34 pm
Hi Lorenzo,
I deactivated all plugins but Event Espresso and Event Espresso Plugin, then deactivate all plugins leaving just Event Espresso and it din’t work.
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Lorenzo Orlando Caum
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January 10, 2015 at 11:32 am
Hi there Paulo,
Could you please create a temporary WordPress admin login so we can take a closer look at this issue?
Please share that temporary login through the secure link below:
https://eventespresso.com/send-login-details/
To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.
The submit button for the form appears at the end of the form.
Again, please ensure that the temporary login works.
Thanks.
—
Lorenzo
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