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can't update EE4 mailchimp add-on

Posted: November 28, 2014 at 12:53 pm


Stephanie Azaria

November 28, 2014 at 12:53 pm

Hi there-

not sure what is going on i can’t update mailchimp for EE4 and it says this:
You have the correct Support License Key for Event Espresso – MailChimp (EE4.3+) but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

My license key is active so not sure why this isn;t working.

Thanks,
Kim


Lorenzo Orlando Caum

  • Support Staff

November 28, 2014 at 1:53 pm

Hi Kim, I’ve just reset your support license key. Follow the steps in the confirmation email to reactivate it.

If that does not help, then we’ll create a new support license key.


Lorenzo


Lorenzo Orlando Caum

  • Support Staff

October 22, 2015 at 1:18 pm

Hello,

We’ve just released an update to the MailChimp add-on for Event Espresso 4 and we wanted to let you know about it.

The latest version of MailChimp introduces some additional options for determining when add-on should add a registrant/attendee to a specific list in MailChimp. Here are those options:

subscriber submits information
registration is completed (payment status does not matter)
registration is completed with an approved status

The first option above will run as soon as a registrant/attendee submits their information in step 1 of registration checkout.

The second option will run once registration checkout is completed. However, it does not consider the payment status so a registrant that has not paid (e.g. pending payment) could be added to MailChimp

The third option is the new default option and will only add registrants that have a completed registration. If an event is paid, then they are added only if they have paid. If the event is free, then they will also be added

Your site should show an update notice for MailChimp later today.

Before updating, please backup your site:

https://eventespresso.com/wiki/how-to-back-up-your-site/

Then look for MailChimp for Event Espresso 4 in your list of plugins in your WordPress dashboard and click to update it. If there are updates for other add-ons for Event Espresso 4, then you can go ahead and update them as well.

Also, if you would like to change the default behavior for MailChimp, then you can do so by going to Event Espresso –> MailChimp. Then make changes as needed and then save.

Thanks


Lorenzo

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