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Can’t update EE or add ons

Posted: April 30, 2013 at 5:35 pm


Marcus Griffen

April 30, 2013 at 5:35 pm

I have an up to date membership, but am unable to update my EE plugin or the addon I have for it. I’m getting the error:

There is a new version of Event Espresso available. View What’s New with version 3.1.31.3.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

Reentering the license does nothing. Help?

 


Josh

  • Support Staff

    •

April 30, 2013 at 5:38 pm

Hi Marcus,

I put a new key on your account. You can go to your account page and copy/paste the new key into the field on Event Espresso>General Settings.

Hope that helps!

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 11 years ago ago

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