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can't update

Posted: December 18, 2014 at 7:40 pm


PMEra

December 18, 2014 at 7:40 pm

Hi,
i recently installed EE4 on my wordpress 4.1. it installed but i cant update it in any way. for my theme i have used divi from elegant themes and in my EE4 update it says An error occurred while updating Event Espresso: Your Elegant Themes username or API Key is incorrect. Please update your details in the Settings > General tab. Valid credentials are required to update your theme.
I have checked my theme API key and everything is alright. I event have insert my license of EE in that setting area. what should I do?
Looking forward to hearing back from you soon.

Thanks and regards


Josh

  • Support Staff

    •

December 19, 2014 at 8:32 am

Hi there,

I think there’s a conflict with Elegant themes update code. You can manually update to a newer version if there’s a new version available by following this guide:

https://eventespresso.com/wiki/updating-event-espresso/#update_manually

The support post ‘can't update’ is closed to new replies.

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Status: closed

Updated by  Josh 9 years, 4 months ago ago

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