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Can't seem to get this to work – EE4 and registration

Posted: February 28, 2014 at 11:24 am


Sarah Eyre

February 28, 2014 at 11:24 am

I began working with EE3 about 6 months ago… and it was 80% positive. During my heavy concert season, we got around %15 of online patrons call to order tickets because they could not get registration to proceed to paypal (it would get hung up at the transfer to paypal). I tried everything suggested in the forums – turning plugins off, emptying cache frequently…. granted I have limited knowledge in webdesign, yet I am the one responsible for the website. (yes, it is sad)
Anyway – not that the crazy concert period is over – I took the last suggestion of getting rid of GoDaddy hosting. I’ve not moved everything over to hostingGator and rebuilt the website. I wanted to “Go Live” last week, but I cannot get EE4 to function properly. I must be doing something wrong. I can get the events list – but I can’t register for anything. Please help…. we’ve got concerts approaching fast!


Sarah Eyre

February 28, 2014 at 12:04 pm

Rolling back EE to 3… gonna see if that does the trick. If that doesn’t work, I may have to go back to using paypal buttons on the site. I want EE to work SO badly!


Lorenzo Orlando Caum

  • Support Staff

February 28, 2014 at 1:00 pm

Hi Sarah,

Could you tell me what was happening when the registrations were not working?

Any errors or did the page just not do anything?


Lorenzo


Sarah Eyre

March 3, 2014 at 8:38 am

Lorenzo – the pages weren’t doing anything. But then I read the add-ons don’t work with EE4 so I’ve rolled back.

Now I’m just trying to get it set up – working again.

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