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Naveed Usman
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January 22, 2014 at 8:58 am
I purchased the 5 Site license yesterday, then it asked me to create an account and I did. Received confirmation of the order and the password. When I log in, there is no site key available – it is blank and when I try to download it constantly redirects me back to the account page. I emailed you about this and sent a screenshot. Please help. I need to get this set up for a client. Thank you!
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Jonathan Wilson
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January 22, 2014 at 10:45 am
Hi Naveed,
I’m sorry for the trouble. I have corrected your account. You should now see the license key and files available for download.
Let us know if you have any issues.
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Naveed Usman
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January 23, 2014 at 8:35 am
Thanks Jonathan. Sorry for all the messages, but my emails to your google groups kept bouncing back so tried to reach you via several avenues. We appreciate the help!
Patty
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Jonathan Wilson
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January 23, 2014 at 8:47 am
Hi Patty,
That’s no problem at all. I’m just glad you were able to get through to us. 🙂
Please let us know if we can help with anything else.
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