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Can't get the Event Espresso MailChimp plugin to work

Posted: November 14, 2018 at 5:07 pm


movingbodies

November 14, 2018 at 5:07 pm

Hi,

I am the developer of this website. I purchased the Event Expresso MailChimp Integration plugin for this WordPress website however the installation failed.

Can you please advise?

The domain name is http://www.movingbodies.com.au.

Important: can you please respond to rebecca@rammarketing.com.au.

Thank you,
Rebecca.


Josh

  • Support Staff

November 14, 2018 at 5:22 pm

Hi Rebecca,

We can reply here, if you need email support, please email the support address that’s listed in your support license.

May I ask what was the error message when you tried to activate the Mailchimp add-on?


movingbodies

November 14, 2018 at 7:19 pm

Thanks Josh. I managed to get it loaded. I think the problem was that I was trying to do it on a test website using a subdomain. It appears to be working now.

I do have another question – I have set up the lists in MailChimp and assigned these the relevant event()s in Event Espresso. How do I add additional fields that are entered in Event Espresso to my MailChimp lists? I want to use MailChimp to send out automated messages but need to extra more information from Event Espresso than just email address, first name, last name?


Tony

  • Support Staff

November 15, 2018 at 2:53 am

You can select questions that are asked on the registration form, but you need to set the event to include the question groups first.

So add the question groups that contain your questions to at least the primary registrant in the event and update. You select your question groups in these sections – http://take.ms/1CBvc

Now when the event editor loads the MailChimp add-on will include the questions that are within those groups.


movingbodies

November 27, 2018 at 6:10 pm

Thanks for getting back to me, Tony. I have two additional questions:

1. I need to be able to import the ‘Event Datetimes’ information into MailChimp so when I send out an email to people attending a specific event it indicates when the event is being held. For example:

Dear [FIRSTNAME],
You’re registered to attend [EVENT DATETIMES]. You’ll need to bring the following with you, blah, blah, blah.
See you on [EVENT DATETIME].

2. As per your response above, where do I find the instructions how to import the information from Question Groups into MailChimp. I have set up Questions Groups already in Event Espresso but don’t know how I set up MailChimp so this information is automatically imported when someone registers for an event.

Thank you,
Rebecca.


Tony

  • Support Staff

November 29, 2018 at 5:42 am

1. I need to be able to import the ‘Event Datetimes’ information into MailChimp so when I send out an email to people attending a specific event it indicates when the event is being held.

You’ll need custom development to add those details as we don’t send those by default, it also depends on your setup as you can’t use all of the event datetimes because if you have a ticket assigned to specific datetimes within an event it wouldn’t be accurate if a user selects that ticket (it would show all datetimes rather than ‘their’ datetimes).

You’ll need to use the datetimes for the ticket selected in the registration.

2. As per your response above, where do I find the instructions how to import the information from Question Groups into MailChimp. I have set up Questions Groups already in Event Espresso but don’t know how I set up MailChimp so this information is automatically imported when someone registers for an event.

You need to add ‘Merge tags’ to your list, see:

https://mailchimp.com/help/getting-started-with-merge-tags/

From MailChimp you go to List -> Settings -> List fields and *|MERGE|* tags

Create the merge vars you want to use on the list and save.

Then when you select that list in the event editor the merge vars show up in your editor and you select the questions available in the form that you want to send over. They’ll show here – http://take.ms/6XANnw

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Updated by  Tony 1 week, 6 days ago ago

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