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Cant edit Staff Manager Description Field

Posted: September 20, 2013 at 3:37 am


David Jones

September 20, 2013 at 3:37 am

In Staff Manager I can’t edit the Description field. Above the field I see only Add Media and Add Contact Form – but none of the rich text editing tools. If I click inside the field, I can’t get the curser, so I can’t type anything. It’s the same for Payment Confirmation Email content field.
Versions: Event Espresso is 3.1.35.P, WordPress 3.6.1


Dean

September 20, 2013 at 4:10 am

Hi,

It is most likely a conflict with a plugin/theme that modifies the editor. You could try Josh’s plugin he posted on this forum post https://eventespresso.com/topic/tinymce-doesnt-working-at-all-ee-page/#post-60034


David Jones

September 20, 2013 at 5:40 am

Thanks Dean. I tried that. It kinda worked for a second or two – allowing entry into the text tab (not the visual tab). Then it froze up again and I couldn’t select text or visual or enter any field. I tried the fix that you recommended below and got a syntax error. I tried Josh’s single line fix and got the same. Could be I did the CSS wrongly. I’ve spent half a day on this now and it’s really frustrating. Could you possibly send a working version of the PHP file? Or is there another fix?

————
if (isset($_REQUEST[‘action’]) && ($_REQUEST[‘action’] == ‘add_new_event’ || $_REQUEST[‘action’] == ‘edit’) || $_REQUEST[‘action’] == ‘add_new_email’) || $_REQUEST[‘action’] == ‘add_new_venue’) || $_REQUEST[‘action’] == ‘add_new_category’)) {
2
remove_all_filters(‘mce_buttons_3’);
3
}


Josh

  • Support Staff

September 20, 2013 at 7:33 am

Hi there,

The real fix would be to alter the theme so that it doesn’t hijack the TinyMCE editor across the entire admin. Is the theme available to download somewhere? If not can you send a copy of it to support@eventespresso.com so we can take a look at how it’s hijacking the Event Espresso editor boxes?


Dean

September 23, 2013 at 3:59 am

Hi,

I took a look at the theme, if you replace the main file in Joshs plugin with this code it should work for you – http://pastebin.com/RwbvqMLW

What it does is stops the editor filters and then does a check to see if you are on a post or page add new or edit page. If you are it will load the filters (the fancy editor buttons).

If not, like in Event Espresso, it wont load them.


David Jones

September 23, 2013 at 5:31 am

Hi Dean
Thanks for your help.
I’ll try it.,
Robert


Dean

September 23, 2013 at 6:00 am

No problem, keep us updated please!

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