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Can't add images

Posted: April 8, 2013 at 7:31 am


Jill McFarland

April 8, 2013 at 7:31 am

Under event description and email confirmation it allows me to “add media”. Yet, when I do — I cannot see it. It does not show up. I’m not sure what I am doing wrong. Also, down the right-hand menu side it allows me to upload a feature image, which I have, and it too isn’t showing up anywhere. Please provide assistance. Thnx


Chris Reynolds

  • Support Staff

    •

April 8, 2013 at 10:59 am

It sounds like you have a jQuery conflict in your admin. Try deactivating all other plugins (particularly plugins that affect the admin side) and see if you can reproduce the issue. I’ve also seen some themes (particularly ones from Themeforest that add a shorcodes menu) break the media library functionality, so if you deactivate all plugins and still have the problem, try switching temporarily to the TwentyTwelve default theme and see if you have the issue.

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Status: closed

Updated by  Chris Reynolds 11 years ago ago

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