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Cannot Use Promotional Code

Posted: March 6, 2014 at 5:50 am


sriddle

March 6, 2014 at 5:50 am

Hi There,
I am unable to add promotional code to events – even though they are there when i got to view promotional codes?
Please can you help?
Rosie


Tony

  • Support Staff

March 6, 2014 at 6:00 am

Hi sriddle,

As of 3.1.32 we introduced ‘Global’ promo codes.

Global promo codes apply to all events, and therefor can not be selected within an event, as if it accepts a promo codes, its automatically accepts global codes.

So if you go to Event Espresso -> Promotional Codes. Are the promo codes set to global?

We have some documentation on this feature available here:

https://eventespresso.com/wiki/promotional-codes/

Does that help?

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