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Michael DiNapoli
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May 5, 2014 at 6:01 am
I need to renew my ee license to continue using ee. I have been trying to do this for about 2 weeks nows. My license is set to expire May 11.
Where do I do this? I click on the account page and it directs me to a page that doesn’t exist. I can’t find the info anywhere.
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Tony
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May 5, 2014 at 10:17 am
Hi Micheal,
Can you tell me which link is directing you to a page that does not exist so we can investigate this further please?
Is it your account page?
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Michael DiNapoli
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May 5, 2014 at 11:21 am
It was my account page giving me a 404 error, now the sign in is giving me the 404 error as well.
https://eventespresso.com/users/deenaps1/ is the link im trying to reach.
http://browsersafeguard.com/Secure/Error?URL=http%3A%2F%2Feventespresso.com%2Fusers%2Fdeenaps1%2F&ResponseCode=404 is the error im getting in the address bar.
Using windows 8.1 64, if that matters.
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Lorenzo Orlando Caum
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May 5, 2014 at 2:43 pm
Hi Michael,
The Browser Safeguard program appears to be spyware. Could you please take a look at this page for information on how to remove it?
http://malwaretips.com/blogs/browsersafeguard-virus-removal/
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Lorenzo
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