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Cannot get to payment option from events page after selecting ticket

Posted: December 13, 2014 at 12:21 am


Mike

December 13, 2014 at 12:21 am

I cannot get to the payment option to register from my events page after selecting my ticket. The registration button just refreshes the same page and clears my tickets. Please help.


Dean

December 13, 2014 at 12:50 am

Hi Mike,

Can you provide a link to your site so we can take a closer look and run a test registration please?


Mike

December 13, 2014 at 6:40 am

Thanks my link is
http://silvamindmethod.com
I await your reply

Mike


Tony

  • Support Staff

December 13, 2014 at 10:52 am

Hi Mike,

I just ran a test registration on your site and did have any issue – http://take.ms/hLbpu

Do you still have the same problem?


Mike

December 13, 2014 at 10:56 am

I figured it out! Had to go to critical pages section in settings and there is where I learned that I had the wrong code in on my registration page.
So relieved it was simple!
Thank you 🙂


Dean

December 15, 2014 at 1:00 am

Glad you got it sorted! Can we mark this thread as resolved?


Mike

December 15, 2014 at 9:09 am

Yes. you can mark this as resolved. Thanks!

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