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Cannot export CSV registration file

Posted: May 15, 2018 at 5:02 pm


TKT

May 15, 2018 at 5:02 pm

I receive the following error as I try to export the CSV.

An error occurred. A URL is a required parameter for the add_query_args_and_nonce method. In order to dynamically generate nonces for your actions, you need to supply a valid URL as a second parameter for the EEH_URL::add_query_args_and_nonce method.

Please advise.


Josh

  • Support Staff

May 16, 2018 at 1:54 pm

Hi TKT,
I can advise to rule out a plugin conflict.

You can rule out a plugin or theme conflict is by installing the Health Check plugin, then go to WP → Dashboard → Heath Check → Troubleshooting. There you’ll Enable Troubleshooting Mode, then once that’s activated you’ll reactivate Event Espresso only via the Health Check’s Troubleshooting item in the WP admin bar. At that point, can you check to see if the issue with the CSV persists?


TKT

May 18, 2018 at 5:13 am

Hi Josh,

I tried that but still received this error “this page cannot be found” while in troubleshooting mode. What should I do next?

THanks,


Josh

  • Support Staff

May 18, 2018 at 6:51 am

Were you able to export a CSV previously?

You could check with your host to see if there’s a mod-security rule being triggered when you try to export the CSV. They may be able to remove that rule so you’ll be able to export the CSV.


TKT

May 21, 2018 at 8:22 pm

We are able to execute non-Event Espresso CSV file previously. So I don’t think it has to do with the host (Siteground) and I just did double check that with them.

Maybe I should have made it clear that the error I reported in the first post was shown when I turned the WP_debug on. But when WP_debug’s off, it’s just a simple 404 error.

Also, the Event Espresso plugins are all updated to latest version.


Tony

  • Support Staff

May 22, 2018 at 2:56 am

We are able to execute non-Event Espresso CSV file previously. So I don’t think it has to do with the host (Siteground) and I just did double check that with them.

It actually has almost nothing to do with the CSV itself as it’s not the CSV that is failing, it’s the method used to generate the link for the batch job to generate the CSV so its before the CSV has even started to generate.

It does sound like the request is hitting some kind of mod_sec rule on the server, when you say you checked may I ask what you asked them specifically, and their response?

With WP_DEBUG enabled and that error is triggered, are there any other errors? For example:

Warning: Cannot modify header information – headers already sent by….

The only way I can reproduce the error you are getting is to send headers to the page before they are expected – http://take.ms/rH9DR


TKT

May 22, 2018 at 4:46 am

I tried again, with WP_DEBUG as ‘true’ and got the following error.

An error has occurred:
An error occurred. A URL is a required parameter for the add_query_args_and_nonce method. In order to dynamically generate nonces for your actions, you need to supply a valid URL as a second parameter for the EEH_URL::add_query_args_and_nonce method.
EEH_URL – add_query_args_and_nonce – 40

Warning: Cannot modify header information – headers already sent by (output started at /home/lertops2/public_html/wp-includes/functions.php:3903) in /home/lertops2/public_html/wp-includes/pluggable.php on line 1216


Tony

  • Support Staff

May 22, 2018 at 5:08 am

The headers already sent error is the only way I’ve been able to reproduce this, but the odd part is that it’s not working for you even with WP_Debug disabled and Health Check troubleshooting mode (which is why I suspect something on the hosts side) so I don’t know if this is going to fix the problem for you.

As for the error your getting:

Warning: Cannot modify header information – headers already sent by (output started at /home/lertops2/public_html/wp-includes/functions.php:3903) in /home/lertops2/public_html/wp-includes/pluggable.php on line 1216

Looking at the line numbers, it looks like something is throwing ‘The called constructor method for’ notice, that’s usually something like:

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use __construct() instead.

Do you see anything like that on the page? Or in the error logs?

Are you 100% sure you test troubleshooting mode with only EE active? The reason I ask is you wont get the above notice on a default install with just EE activated.


TKT

May 22, 2018 at 9:30 am

Indeed, there’s another error message below. Sorry I didnt mention it because it shows up on every other page as well.

ctor method for WP_Widget in GFWidget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/lertops2/public_html/wp-includes/functions.php on line 3903

Warning: Cannot modify header information – headers already sent by (output started at /home/lertops2/public_html/wp-includes/functions.php:3903) in /home/lertops2/public_html/wp-includes/pluggable.php on line 1216
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Notice: Trying to get property of non-object in /home/lertops2/public_html/wp-content/plugins/easy-social-share-buttons3/lib/core/essb-adminbar-menu.php on line 12


Tony

  • Support Staff

May 22, 2018 at 9:38 am

Ok, with WP_DEBUG enabled can you use the Health Check plugin, enter troubleshooting mode and enabled only Event Espresso.

Now test a registration and see what happens, if any errors are thrown on the page please post those here.


TKT

May 22, 2018 at 9:50 am

Now that WP_Debug is enabled, the site strangely won’t switch to Troubleshooting mode. It instead takes you to Dashboard (still in active mode), and shows this error message

Notice: The called constructor method for WP_Widget in GFWidget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/lertops2/public_html/wp-includes/functions.php on line 3903
Skip to main contentSkip to toolbar

Notice: Trying to get property of non-object in /home/lertops2/public_html/wp-content/plugins/easy-social-share-buttons3/lib/core/essb-adminbar-menu.php on line 12


Tony

  • Support Staff

May 22, 2018 at 10:16 am

Notice: The called constructor method for WP_Widget in GFWidget is deprecated since version 4.3.0!

Are you running gravity forms? If so are you using the latest versions?

You could temporarily disable GF and see if the export works.

Notice: Trying to get property of non-object in /home/lertops2/public_html/wp-content/plugins/easy-social-share-buttons3/lib/core/essb-adminbar-menu.php on line 12

Same with the easy social share buttons plugin, temporarily de-activate that (at the same time as Gravity Forms, assuming it is gravity forms) and see if the export works then.


TKT

May 22, 2018 at 10:35 am

I tried deactivating both Gravity Forms and Easy Social Plugin, still doesn’t work.

Error is
Notice: WC_Cart::get_cart_url is deprecated since version 2.5! Use wc_get_cart_url instead. in /home/lertops2/public_html/wp-includes/functions.php on line 3840


Tony

  • Support Staff

May 22, 2018 at 10:45 am

Notice: WC_Cart::get_cart_url is deprecated since version 2.5! Use wc_get_cart_url instead. in /home/lertops2/public_html/wp-includes/functions.php on line 3840

Unfortunately, I have no idea what that error is from.

You need to test EE without any additional plugins running and using a default theme, using the Health Check troubleshooting mode is the easiest way to do that without affecting your site’s users but sometimes it doesn’t work.

If you prefer you can try once again with WP_Debug disabled, enable troubleshooting mode in Health Check and then double check that it has disabled all plugins and switched to a default theme, then enable EE and test again. You mentioned you’ve already tested this but it would be good to double check that all plugins were indeed disabled.

The other option is to temporarily deactivate all other plugins and retest, switch to a default theme and retest. If it works then it’s a plugin/theme conflict, re-enable each plugin one by one and test between each one to see which one causes the problem again…

If it still doesn’t work with no plugins and a default theme, its something on your host’s side blocking the request.

We have some documentation on this here: https://eventespresso.com/wiki/troubleshooting-checklist/


TKT

May 22, 2018 at 11:10 am

I deactivated all the plugins and re-activated only EE, the export works!
Afterwards, I re-activated them all, the export still works. Somehow it got fixed? Does this make sense?


Tony

  • Support Staff

May 22, 2018 at 11:17 am

It could be a setting in any one of those plugins that for some reason isn’t active right now, but I’m just guessing as I don’t know.

Flush your permalinks (Settings -> Permalinks -> Save) just for good measure and retest but why it would work after de-activating then re-activating I have no idea.

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Updated by  Tony 2 months, 3 weeks ago ago

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