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cte2087
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September 29, 2016 at 12:11 pm
I no longer have a WYSIWYG to edit my upcoming events. I also do not have the option to move the event to draft for editing. Can someone please advise?
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Josh
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September 29, 2016 at 12:14 pm
The WYSIWYG editor should work in that version, unless there’s a theme or plugin conflict. You can rule out a potential theme or plugin conflict by following these steps:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme, then test. The theme test drive plugin allows for testing another theme without actually changing your site’s theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins. Then you reactivate them one by one, while testing the error condition between each reactivation.
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cte2087
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September 29, 2016 at 12:22 pm
I tested with the default 2016 theme and I still do not get the event editing window in the Admin side. I have not tried the plugin conflict yet. I will follow up once I do.
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cte2087
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September 29, 2016 at 1:11 pm
I have done the trouble shooting for the plugins and I am still not getting an edit window. Do you have any other advice? Anything else I can check?
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Lorenzo Orlando Caum
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September 30, 2016 at 6:21 am
Hello,
How was Event Espresso updated? For example, did you one-click through the WP dashboard?
I see that you tried this out on defaults. Could you deactivate and remove the current version of Event Espresso 4 decaf from your site?
Then search for Event Espresso 4 decaf and re-install it.
Please let us know if that helps with the issue.
—
Lorenzo
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cte2087
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September 30, 2016 at 7:46 am
We upgraded using the WP Admin one-click. I will download a new copy and re-install. Update coming soon.
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cte2087
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September 30, 2016 at 7:54 am
I just deleted and then reinstalled the plugin and I still cannot edit events. No edit window. Please help!
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Josh
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September 30, 2016 at 8:54 am
Can you check the browser’s console for JavaScript errors? Also, it may help if you can clear your browser’s cache.
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cte2087
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September 30, 2016 at 9:08 am
Here is the error console from the admin screen:
TypeError: jQuery(…).sortable is not a function
<anonymous>
tinymce-shortcode-script.js:105
n.Callbacks/i()
load-scripts.php:2
n.Callbacks/j.fireWith()
load-scripts.php:2
.ready()
load-scripts.php:2
K()
load-scripts.php:2
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Josh
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September 30, 2016 at 10:36 am
That error would usually get triggered by a theme or another plugin. Do yo have the current version of WordPress on that site?
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cte2087
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September 30, 2016 at 10:48 am
Josh,
Yes all plugins and themes are up to date. I am currently using the Divi theme child. All worked fine with this theme and plugin set-up before the most recent update.
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Josh
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September 30, 2016 at 11:52 am
I didn’t ask if your plugins and themes are up to date. I asked if you have the current version of WordPress itself. Is that up to date?
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cte2087
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September 30, 2016 at 11:55 am
Josh,
Sorry I did not specify that…but yes, everything is up to date…including the WordPress core.
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Josh
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September 30, 2016 at 12:12 pm
Did you try clearing your browser’s cache, or even try another browser like Firefox or Chrome? There should be no reason to see that error unless there’s another plugin like Yoast SEO activated.
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cte2087
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October 3, 2016 at 9:36 am
Josh,
I have tried all browsers, have cleared cache’, have tried private browser, Yoast is deactivated. I am still not able to edit the event. I really need to have a way to fix this, or I may have to use another event/ticket plugin. Please advise if you have any other options to resolve the error.
Thanks,
CTE2087
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Josh
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October 3, 2016 at 2:13 pm
Which version of WordPress are you using at the moment?
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