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Cannot edit a custom question in registration form

Posted: October 7, 2019 at 10:22 am


Gridcraft

October 7, 2019 at 10:22 am

Hi,

I added a custom question for one event, but now it seems to be popping back up for every event, even though I un-checked the box. Is this right?

When I try to delete the question I get this:

An error has occurred:
This Question Group is currently linked to one or more Event to Question Group Link records. If this Question Group is incorrect, then please remove it from all Event to Question Group Links before attempting to delete it.

What can I do here?

Dan


Josh

  • Support Staff

October 7, 2019 at 10:45 am

Hi Dan,

For the sake of clarity, the custom questions are not directly added to events. There are two in-between steps where you assign the question to a question group, then assign the question group to an event.

So in order to remove an unwanted question from an event, you’ll actually uncheck the box next to the question’s question group within the event editor.


Gridcraft

October 7, 2019 at 10:55 am

OK that worked! I just hadn’t actually updated the event I was trying to edit…

Thanks for the quick response

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Status: closed

Updated by  Gridcraft 1 week, 2 days ago ago

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