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Rob Curley
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February 19, 2014 at 11:54 am
How do my members cancel their registration. It used to work through the edit registration details link. But that doesn’t seem to be working anymore.
Thanks for the help
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Jonathan Wilson
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February 19, 2014 at 4:01 pm
Hi Rob,
That link should still allow them to cancel their registrations. Can you explain what you mean by “that doesn’t seem to be working anymore”?
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Rob Curley
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February 21, 2014 at 7:27 am
There’s no place to actually cancel the registration once you get to that page.
http://healthyalbany.org/blog1/register/?r_id=679-5304faa5a0946&id=1823&event_id=679&edit_attendee=true&single=true
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Tony
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February 21, 2014 at 7:50 am
Hi Rob,
Are you using the WP_Members Add-on as currently the only place to Cancel a registration is from within the ‘My Events’ section (either front-end or through the Admin) but the option has never been included (by Event Espresso) within the ‘edit registration link’.
If you are using the WP Members Add-on. the user would log into the admin then go to Users -> My Events. They can then Cancel the registration from there.
If you have a front-end page setup with [ESPRESSO_MY_EVENTS] the user can also Cancel from there again only is using the above Add-on.
Hope that helps
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