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Stuart Wightman
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December 21, 2014 at 10:19 pm
I successfully exported an events attendees to excel earlier today and can no longer do that with out an error and an incomplete excel file.
Error is…
<br />
<b>Fatal error</b>: Call to undefined method DateTime::createFromFormat() in <b>/home2/beatifie/public_html/once2015.com/once-wp-content/plugins/event-espresso/includes/functions/export.php</b> on line <b>501</b><br />
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Dean
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December 22, 2014 at 3:01 am
Hi,
What version of PHP is your site running? You can find this by going to Event Espresso > System Status > and looking in the Server Environment section.
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Stuart Wightman
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December 22, 2014 at 11:50 am
5.2.17
Right before this happened I deleted one registration on a multiple ticket registration. Is there a way to recover this in order to see if that takes care of the problem?
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Lorenzo Orlando Caum
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December 22, 2014 at 12:45 pm
Hi Stuart, it is failing as it needs a current version of PHP to work. Please ask your web host to set your site to PHP 5.3 or higher and that will fix the issue.
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Lorenzo
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Stuart Wightman
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December 22, 2014 at 9:54 pm
Fixed thanks
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