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Franz Skaaning
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February 20, 2013 at 8:32 am
When in test mode the transactions seems to function, but now I am live – the first order calls an error code 500 from Quickpay.
http://www.rtfestival.dk/
http://www.rtfestival.dk/tilmelding/?ee=1
MailChimp Integration
Members Addon
Multi Event Registration
Permissions
Roles and Permissions Pro
Social Media
Ticketing
EE 3.1.30.7P // WP 3.5.1
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Chris Reynolds
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February 20, 2013 at 11:14 am
What point in the registration process are you getting the error? I was able to go through to QuickPay and enter a credit card number when I tested just now.
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Franz Skaaning
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February 21, 2013 at 1:15 am
Yes, I think it may be the multiple reg-ID’s that gives an error either thru the payment gateway or with the callback url.
The money actually gets taken from the card.
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Sidney Harrell
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February 22, 2013 at 12:42 pm
It looks like there is only one reg-ID in the callback url. The other two ID’s in the callback url are the session id and the transaction id.
I put the callback url and the continue url into the browser and was able to pull up both on your site, so it shouldn’t be a 500 error coming from your server. Are you getting the 500 error on the quickpay site after you put in the credit card info?
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Franz Skaaning
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February 22, 2013 at 5:14 pm
Yes, a error 500 exactly. Can you explain what I AM doing wrong? Or is there an error In the system somewhere?
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Sidney Harrell
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February 26, 2013 at 9:43 am
When you get the 500 error, what is the url in the browser?
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Sidney Harrell
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February 27, 2013 at 10:43 am
I’m getting an invalid registration id error from that url, but not a 500 error. Is that the error that you are getting when going through the payment process? “There was a problem finding your Registration ID”?
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Franz Skaaning
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February 27, 2013 at 1:02 pm
The returncode with Quickpay was 500.
This is the error that was recorded from Qcuickpay
<!-- Ticket #11289, IE bug fix: always pad the error page with enough characters such that it is greater than 512 bytes, even after gzip compression abcdefghijklmnopqrstuvwxyz1234567890aabbccddeeffgghhiijjkkllmmnnooppqqrrssttuuvvwwxxyyzz11223344556677889900abacbcbdcdcededfefegfgfhghgihihjijikjkjlklkmlmlnmnmononpopoqpqprqrqsrsrtstsubcbcdcdedefefgfabcadefbghicjkldmnoepqrfstugvwxhyz1i234j567k890laabmbccnddeoeffpgghqhiirjjksklltmmnunoovppqwqrrxsstytuuzvvw0wxx1yyz2z113223434455666777889890091abc2def3ghi4jkl5mno6pqr7stu8vwx9yz11aab2bcc3dd4ee5ff6gg7hh8ii9j0jk1kl2lmm3nnoo4p5pq6qrr7ss8tt9uuvv0wwx1x2yyzz13aba4cbcb5dcdc6dedfef8egf9gfh0ghg1ihi2hji3jik4jkj5lkl6kml7mln8mnm9ono --> WordPress › Fejl html { background: #f9f9f9; } body { background: #fff; color: #333; font-family: sans-serif; margin: 2em auto; padding: 1em 2em; -webkit-border-radius: 3px; border-radius: 3px; border: 1px solid #dfdfdf; max-width: 700px; } h1 { border-bottom: 1px solid #dadada; clear: both; color: #666; font: 24px Georgia, "Times New Roman", Times, serif; margin: 30px 0 0 0; padding: 0; padding-bottom: 7px; } #error-page { margin-top: 50px; } #error-page p { font-size: 14px; line-height: 1.5; margin: 25px 0 20px; } #error-page code { font-family: Consolas, Monaco, monospace; } ul li { margin-bottom: 10px; font-size: 14px ; } a { color: #21759B; text-decoration: none; } a:hover { color: #D54E21; } .button { display: inline-block; text-decoration: none; font-size: 14px; line-height: 23px; height: 24px; margin: 0; padding: 0 10px 1px; cursor: pointer; border-width: 1px; border-style: solid; -webkit-border-radius: 3px; border-radius: 3px; white-space: nowrap; -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; background: #f3f3f3; background-image: -webkit-gradient(linear, left top, left bottom, from(#fefefe), to(#f4f4f4)); background-image: -webkit-linear-gradient(top, #fefefe, #f4f4f4); background-image: -moz-linear-gradient(top, #fefefe, #f4f4f4); background-image: -o-linear-gradient(top, #fefefe, #f4f4f4); background-image: linear-gradient(to bottom, #fefefe, #f4f4f4); border-color: #bbb; color: #333; text-shadow: 0 1px 0 #fff; } .button.button-large { height: 29px; line-height: 28px; padding: 0 12px; } .button:hover, .button:focus { background: #f3f3f3; background-image: -webkit-gradient(linear, left top, left bottom, from(#fff), to(#f3f3f3)); background-image: -webkit-linear-gradient(top, #fff, #f3f3f3); background-image: -moz-linear-gradient(top, #fff, #f3f3f3); background-image: -ms-linear-gradient(top, #fff, #f3f3f3); background-image: -o-linear-gradient(top, #fff, #f3f3f3); background-image: linear-gradient(to bottom, #fff, #f3f3f3); border-color: #999; color: #222; } .button:focus { -webkit-box-shadow: 1px 1px 1px rgba(0,0,0,.2); box-shadow: 1px 1px 1px rgba(0,0,0,.2); } .button:active { outline: none; background: #eee; background-image: -webkit-gradient(linear, left top, left bottom, from(#f4f4f4), to(#fefefe)); background-image: -webkit-linear-gradient(top, #f4f4f4, #fefefe); background-image: -moz-linear-gradient(top, #f4f4f4, #fefefe); background-image: -ms-linear-gradient(top, #f4f4f4, #fefefe); background-image: -o-linear-gradient(top, #f4f4f4, #fefefe); background-image: linear-gradient(to bottom, #f4f4f4, #fefefe); border-color: #999; color: #333; text-shadow: 0 -1px 0 #fff; -webkit-box-shadow: inset 0 2px 5px -3px rgba( 0, 0, 0, 0.5 ); box-shadow: inset 0 2px 5px -3px rgba( 0, 0, 0, 0.5 ); } There was a problem finding your Registration ID
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Franz Skaaning
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February 27, 2013 at 2:52 pm
I can see you tried again. The registration that falde was for 18 people. I just tested 2 ppl In same registration with No errors. I can set Quickpay In test mode for an your if you like.
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Sidney Harrell
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February 27, 2013 at 3:01 pm
Ok, I figured out the source of the problem. I’m working out a solution now.
It looks like it’s a problem with quickpay and the multi-event registration option.
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Sidney Harrell
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February 27, 2013 at 3:24 pm
It looks like the bug has already been fixed in the 3.1.31 version that is in alpha right now. I’ve emailed you a zip file of the new gateway files. You can either replace the copy of the files in plugins/event-espresso/gateways/quickpay, or you can put the new files in uploads/espresso/gateways/quickpay. If you put them in uploads, make sure you deactivate and reactivate the gateway after you’ve placed the files, and once you’ve upgraded to 3.1.31, you’ll want to delete them.
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Franz Skaaning
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February 28, 2013 at 1:05 pm
Thanks for the updated file. Its installed and tested to be working.
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