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Calendar doesn't work

Posted: September 22, 2013 at 1:46 pm


Anne-Sophie Pelissier

September 22, 2013 at 1:46 pm

Hi there,
WE have just installed all of the latest eventespresso and calendar plugins. Unfortunately none of the events are showing (we have created the number of recurring events). I have follow the number of fixes on this forum but unfortunately none of them seems to do the job for me.
1. deactivated all of the plugins + switched theme to twentythirteen
2. installed latest versions of calendar
3. wrapped it in [raw]

The calendar plugin doesn’t seems to be working for me either

The url to our site (where the calendar is located is: http://olimpic-cablepark.com/OCP2/big-cable-car-events/). Worpdress version 3.6.1

Could you please help us out with this? We have a large amount of events and it would be much better if we would be able to show them in the calendar view.

Thank you very much

Anne Sophie


Dean

September 23, 2013 at 5:27 am

Hi,

Your site has a bunch of 403 forbidden errors. While I’m not 100% sure that is the root cause of the calendar not functioning, I think its a good idea to start there.

As such can you check your sites file and folder permissions please – http://codex.wordpress.org/Changing_File_Permissions


Anne-Sophie Pelissier

September 23, 2013 at 8:32 am

hi Dean,

Thank you for the reply. The forbidden errors were related to some images missing and related to the theme (not relevant for us, I think). As I mentioned before I did switch to the basic twentythirteen theme and the calendar still wasn’t working, after disabling all the other plugins. I don’t think that there is a plugin conflict or theme related conflicts. It looks more to me that either :
I did something wrong with setup events etc, or
there is a bug with the calendar

Would you be able to review it again and let me know if you need any more information about it? I will be more than happy to give you the admin access to have a look at this.

Thank you

Kind regards
Anne Sophie


Josh

  • Support Staff

September 23, 2013 at 11:20 am

Hi there,

I’m looking at the page right now and there’s a couple things you can try:

1) It may be an issue with trying to a list of events and the calendar on the same page, so you can try placing the calendar shortcode on its own page.

2) The likely issue: The date/time settings may not be compatible with the calendar. It’s been noted before that when using the WordPress French translation its default time setting that displays times as 10 h 00 min will not allow the events to display in the calendar. You can try changing the time setting to use any of the other formats and that may help.


Sidney Harrell

September 23, 2013 at 11:55 am

I think it’s something to do with the dates. Can you try changing your date format to the “month day, year” format to test the theory?


Sidney Harrell

September 23, 2013 at 12:17 pm

Actually, let me amend that. The calendar expects the dates stored in the DB to be in iso8601 format, 2010-05-10. Can you take a look in the DB in the event_details table and see how the start_date is stored?


Sidney Harrell

September 23, 2013 at 1:31 pm

After some more digging and confering with Josh, I think we’ve found the problem. Go into the espresso-calendar plugin via ftp and edit the file espresso-calendar.php, lines 381 and 382 and change them to:

$eventArray['start'] = date("c", strtotime($event->start_date . ' ' . event_date_display($event->start_time, 'H:i')));
		$eventArray['end'] = date("c", strtotime($event->end_date . ' ' . event_date_display($event->end_time, 'H:i')));


Anne-Sophie Pelissier

September 28, 2013 at 4:22 am

Hi there,

Sorry for a late reply, but I didn’t have time to check it. It works!!!

You guys rock, great customer support.

Quick question, wouldn’t these changes be overwritten every time we update the plugin?

Thank you again
Anne Sophie


Dean

September 28, 2013 at 6:27 am

Hi,

That’s great to hear! Yes the changes will get over written when the calendar plugin is updated so you may want to keep a note of the changes made.

There is a developer ticket outstanding so it may be a case that we can resolve this in the main plugin in a future version.

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