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Calendar Add-on

Posted: March 25, 2014 at 1:22 pm


beccarebs

March 25, 2014 at 1:22 pm

I have recently installed Event Espresso and the Calendar Add-On into my WordPress theme. I have not put in my license key yet as I am working in a local development environment. When I activate the Calendar Add-On, I encounter several issues:
1) Settings Page – I receive this message “You do not have sufficient permissions to access this page.”
2) Appearance – Widgets Page: the entire back-end interface disappears when the plugin is activated
3) The shortcode for the calendar works on the embedded page but no events show up on the calendar.

Any reason why this might happen? Is it related to the settings issue and the fact that I am unable to input a valid key until the site is live?


Lorenzo Orlando Caum

  • Support Staff

March 25, 2014 at 2:03 pm

Hello,

Could you remove the existing Calendar add-on and download a new copy and install through WordPress plugins?


Lorenzo


beccarebs

March 26, 2014 at 7:15 am

Can you provide a link? I cannot find the plugin through WordPress plugins.


Tony

  • Support Staff

March 26, 2014 at 8:00 am

Hi beccarebs,

This sounds like you are trying to use the Calendar Add-on with Event Espresso 4, if so EE4 currently does not support any of the EE3 Add-on’s and can not be used with them.

Which version of Event Espresso do you currently have installed?

If you go to Dashboard -> Plugins, do you not see the Calendar Add-on?


beccarebs

March 26, 2014 at 8:53 am

Hi,
I am using EE4, which is what is provided in my account page as a download. I do not see Calendar Add-on in my plugins when I activated EE4, so I also downloaded that add-on from my account page.


Tony

  • Support Staff

March 26, 2014 at 9:00 am

You have access to both EE3 and EE4 from within your account page.

Within your account page EE3 and EE3 Compatible Add-ons are displayed in green, EE4 blue. http://take.ms/CoJZz

If you go to Dashboard -> Plugins, what plugins do you currently see?


beccarebs

March 26, 2014 at 9:48 am

Ok I’ve uninstalled/deleted EE4 and installed EE3 and re-activated the add-ons. Here is my plugins page: http://i.imgur.com/U7JkHTE.png. I think I should be good now. Thanks.

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