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mysuomi
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May 22, 2015 at 6:35 am
Hi!
I’m sorry for asking probably simple questions, but I’m new to Event Espresso. I’m working on our company’s new WordPress site which has, for the most part, been developed by others, so I don’t unfortunately know too well how Event Espresso has been set up or if it has been customized for us.
The version of EE I have installed is 3.1.37.3.P
I’m trying to figure out how our customers can purchase several different tickets options at the same time. As of now, it is possible to buy for example 3 adult tickets, but not 2 adult + 1 child tickets, when adult and child tickets have different prices. There is a drop-down menu with different ticket types, but only one ticket type can be chosen at any given time regardless of the number of participants. How do I fix this?
I expect that upgrading to EE version 4 might allow this kind of purchasing (?), but I’m worried that if I upgrade to EE4 our EE3 settings might stop working. Plus I don’t know if EE has been customized for us, so I’m worried about breaking the functionality of the site.
Any advise would be greatly appreciated!
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Tony
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May 22, 2015 at 7:15 am
Hi Hanna,
Are you currently working on the live/production site?
If so I highly recommend creating a development copy of the site, this can be locally or on a subdomain of the current site. This allows you to make changes (and even update to EE4 on a copy of the site and see if any functionality is lost)
I can’t look at your site as it seems the url on your account is behind a HTTP Auth login so I can’t see if any of the front end functionality has been customized.
However what you are describing IS possible with EE3 using the Multi Event Registration Add-on (I know your tickets are within a single event, it works for that too)
What this does is allow you to add events to an event ‘cart’ system, allowing you to select multiple ticket types from single (or multiple) events.
Is that Add-on installed on your site? (within Plugins called ‘Event Espresso – Multi Event Registration’)
This kind of functionality is handled much better within EE4 (which allows you to select multiple ticket types by default) although it is a vastly different system, which is why I recommended setting up a development server to test it before installing on live.
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mysuomi
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May 22, 2015 at 8:12 am
Hi Tony!
Thank you so much for your swift response. We are about to launch a new site which is still partly under construction, and that is why the site is still password protected.
I got the cart working with the Multi Event Registration Add-on, thank you again!
Best,
Markus (this account is registered under the name of my boss)
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Tony
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May 22, 2015 at 8:31 am
You are most welcome, Markus.
I’ll mark this thread resolved, if you have any further problems please feel free to start another.
Have a great day.
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