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Button Image Change Not Working

Posted: January 18, 2015 at 1:29 am


Rahul

January 18, 2015 at 1:29 am

Hi,

I’m having an issue with the button image for payment not displaying as attended. I have provided a different button image URL and the desired button image shows under “Current Button Image” – however, this button image does not show during the registration process and instead the old button image shows. Any ideas how to fix this?

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Lorenzo Orlando Caum

  • Support Staff

January 18, 2015 at 5:25 pm

Hi, could you ensure that you are using a full URL including http in the button URL? Also, are you saving after selecting the updated image via the payment methods page?


Lorenzo


Rahul

January 18, 2015 at 5:30 pm

Hi Lorenzo,

Yes, a full URL is being used and I am saving after selecting the updated image.


Dean

January 19, 2015 at 1:21 am

Hi,

Have you tested your site on a different browser or cleared an browser/site cache? It might just be that the image is “saved” in your browser, especially if the PayPal Settings save ok.


Rahul

January 19, 2015 at 10:27 pm

Hi,

I have tested this on multiple different browsers and cleared my cache. This does not resolve the issue.


Dean

January 20, 2015 at 1:09 am

Thanks for testing. Can you provide a link to an event please?

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