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Cristi Constantin
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September 26, 2013 at 1:20 pm
When registering multiple attendees, there are several bugs when discussing about the questions asked for the additional attendees:
1. if “personal information” is required for these and the questions which are part of this question group have been renamed (e.g.: “Family name” instead of “Last Name”), the question will display a hard-coded version of the question (e.g.: still “Last Name”). Otherwise, if “full registration information” is required for the extra attendees, then these names display properly.
2. In the same scenario, these 3 fields (first name, last name and email) are not marked as mandatory, even though they should be, as to have a proper registration.
3. If the email address of one extra attendee is the same as the main attendee’s email (e.g.: the Client doesn’t want to supply different email addresses for the extra attendees), then when clicking Submit, the Client will think that he has chosen e.g. 2 tickets, but the payment and the actual settings later on will allow and charge him a single ticket.
I had the impression that there were more weird situations, but I am willing to test them rigorously after we get the previous issues fixed.
Thanks.
Optionally, my final goal is to reach a setup which doesn’t seem possible right now:
a. main attendee: name, email, phone, address;
b. extra attendee: just name.
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Dean
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September 27, 2013 at 3:48 am
Hi Cristi,
1) & 2) Both confirmed and noted, I will get tickets raised to fix these
3) Not sure what you mean by this. After pressing submit the confirmation page lists each attendee, and the total registrants. Could you explain further please?
Regarding your final goal, that currently will not be possible in the plugin without some customisation.
The plugin requires first, last names and email address from the attendees, unless you decide to obtain zero data from the additional attendees.
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Cristi Constantin
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September 27, 2013 at 4:11 am
3. Let’ say that I buy 2 tickets: one for me and one for my mother; she doesn’t have an email address, but the site is setup to require one (this I have set because I want separate qr codes for the 2 tickets). So, as a workaround, I enter again my email address as being my mother’s. Apparently, I get the impression that I will be able to buy 2 tickets, but after clicking Submit, the price and the page displays data related to a single attendee – which is me. In the end, I pay and buy a single ticket, even though the procedure started with the data of 2 attendees.
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Tony
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September 27, 2013 at 5:09 am
Hi Cristi,
I’ve just ran a test registration using my email for both attendee’s http://d.pr/i/rQRV from here I paid for the transaction ($20 – 2 x $10 tickets) using paypal sandbox.
The result is two Attendee’s. http://d.pr/i/tEky
Clicking on either of those attendee’s should take you to http://d.pr/i/GxfN
Is this not what is occurring?
Which version of Event Espresso are you using?
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Cristi Constantin
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September 27, 2013 at 7:50 am
3. You are right, it was actually an effect of 4. which I will report below. So, if 4. is fixed, then 3. is not a bug to be taken into account.
4. The personal information group allows mandatory items (first name, last name, email) to be removed from it: even though the checkbox is not visible in the Question group editing page, you can still click on the empty space or on the question name itself, then press save, and you will have a crippled personal information group.
5.a. Suggestion: show the system name (not editable) for each of the 10 special questions (e.g.: [lname], [phone]), so even if the user renames the column, to remember its origin and how to reference it in other application parts.
5.b. How can I reference a question which is made by myself, using things in php code like $lname or in post/page code like [lname]? Is it acceptable if I update the proper column in the database table using a custom prefix of mine? 😉
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Tony
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September 27, 2013 at 9:18 am
4. This is a bug which can be reproduce locally. I have created a ticket to get this fixed.
5.a. Thank you for your suggestion, I have included a reference to this post within the ticket for the developers to see.
5.b Sorry I’m not entirely sure what you mean, can you explain a little more?
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Cristi Constantin
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September 28, 2013 at 9:34 am
5.b. Two examples: I have written a custom gateway where I have references like $lname in the php code; then, in the confirmation email, or in the invoice, i can use the [lname] shortcode. How can I accomplish these features for any of the questions asked during the registration process?
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Dean
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September 30, 2013 at 5:19 am
Hi,
There are two email tags that can resolve this for you
[question_question]
[answer_question]
If you have a question called “middle name” then the tags would look like this
[question_middle name]
[answer_middle name]
https://eventespresso.com/wiki/custom-email-tags/
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