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Buggy issue. Upgraded to 3.1.31.3 and now event attendee data is missing

Posted: April 29, 2013 at 10:02 am


ejones

April 29, 2013 at 10:02 am

I recently upgraded to 3.1.31.3 at request of my client, but now all of the attendee data for previous events is missing. In the event overview tab on the right it still show the number of attendees for closed events i.e. 6/999, but when I click on attendees under the name of the event it comes up the attendees tab and “No Records Found”.

Needless to say my client it a little frustrated. I have a backup of the database and site, but would have much preferred if the upgrade had just worked properly…not had some kind of buggy issue. Only three events have attendee data, the 3 most recent, two of which were active when I made the switch…all the rest that are missing the attendee data were inactive or completed.


Josh

  • Support Staff

April 29, 2013 at 11:51 am

Hi there,

I’m sorry for the trouble. There was one bit that managed to slip through the hotfix last week. This has been fixed and will be included in the update tomorrow.

You can manually apply the fix by FTPing in and wrapping line 153 of includes/event-management/queries.php in a conditional. So this is the line of code:

$SQL .=  ! $month_range && ! $today_filter ? ' AND e.end_date >= "' . $curdate . '"' : '';

and it will look like this after being wrapped in the conditional:

if ( $attendees == FALSE ){
  $SQL .=  ! $month_range && ! $today_filter ? ' AND e.end_date >= "' . $curdate . '"' : '';
}


ejones

May 1, 2013 at 9:37 am

I added the conditional statement and no dice. Also I looked for the hot fix yesterday and didn’t see any update. Will wordpress automatically know or will I need to go to event espresso’s site.


Josh

  • Support Staff

May 1, 2013 at 10:36 am

Hi there,

They are still working on a final fix. You should be able to click on cell in the attendee column and retrieve attendee records with the above fix. Here is a screenshot that illustrates what I mean by the attendee column:

screenshot


ejones

May 1, 2013 at 11:07 am

Ah, I see. I was clicking on the attendee link that shows up when you hover over the event title on the left, under the title. This one does not show attendees. Not sure if you want to add that to your hotfix list as it appears to not be working. The one on the right hand side does work though. Thanks.


Josh

  • Support Staff

May 1, 2013 at 11:28 am

They are working on fixing the links that do not work. When it’s all good, it will be released with version 3.1.32.P, which if you have your license key set, you’ll get an update notification in the WP plugin dashboard.

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