Braintree Gateway Error

Posted: January 6, 2016 at 4:04 pm

January 6, 2016 at 4:04 pm

Hello,
I am getting an error when trying to use Braintree. First question is can you use a Sandbox account?

If no,that probably my error and i just need someone to confirm.

If yes, i am getting the following when clicking the pay button.

“EEA_Braintree\Exception\Authentication: There was a problem in trying to Configure Braintree. Please ensure that you are using the right account for this environment.”

I have verified the API keys and Merchant ID is correct. Can someone please offer some assistance.

Thank you!

Josh

Support Staff

January 6, 2016 at 6:15 pm

Yes we use sandbox accounts to test. When you set up the gateway settings and use sandbox API keys, you’ll also need to be sure to set Debug Mode On? to Yes.

KenectedExpress

January 6, 2016 at 6:23 pm

that worked, if it was a snake it would have bit me

thanks!

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Braintree Gateway Error

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