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Bought Event Espresso but don't have the license yet!

Posted: March 30, 2014 at 10:08 pm


Dj Das

March 30, 2014 at 10:08 pm

I bought the license but when I login to my account with my email id, I am NOT seeing the renewed licenses.
I have already lost a week of not being able to use the plugin as I did not get the keys.

Please help,
Dj

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Event Espresso Sales
Mar 24 (6 days ago)

to me
Dear Debjyoti, Thank you for your purchase. Item: Event Registration Software for WordPress (EE3B) Paid: 179.95 Support Period: 1 Y If you haven’t already done so, the next step is complete your registration by registering a username here: http://tinyurl.com/kux5xx5#eventespresso.com If you have any trouble, please feel free to contact us. Sincerely, Event Espresso


Garth

  • Support Staff

March 31, 2014 at 4:39 pm

Hi DJ,

How are you today?

I’m unsure why your account was not properly configured but I’ve manually updated your account so you should have the access you need. I’ve also set your expiration date to set 12 months from now, not when you purchased so you are not penalized for the time. I hope that helps, let me know if I can do anything else for you.


Dj Das

March 31, 2014 at 5:04 pm

Thanks for working on this. I will get back to you if we have any further issues.
Dj

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