Support

Home Forums Event Espresso Premium Booking on mobile switches to different event once register button is pressed

Booking on mobile switches to different event once register button is pressed

Posted: April 18, 2016 at 9:47 pm


Sean Firth

April 18, 2016 at 9:47 pm

Booking on mobile switches to different event once register button is pressed. My site is mindbuzz.com.au and when people are booking the Falcon event on Thursday via a mobile it switches them to Canning on the 1st of May when they click register. It does not do that when I use my desktop but it happens on my mobile. I have had numerous complaints about it and cannot see a way to fix it. Is it because I updated recently?


Sean Firth

April 19, 2016 at 12:04 am

I made a manual booking for a customer and sent her a payment reminder. She then paid on her mobile and it gave her the receipt for a different event and two different kids. She texted me the screenshot!! Please help


Tony

  • Support Staff

April 19, 2016 at 3:57 am

Hi Sean,

There’s some form of caching being used for mobile devices on your site.

Do you have any caching plugins enabled?

Desktop isn’t effected and works as expected so its something specifically for mobile.

It looks like you are using wptouch, do you have caching enabled within that?

The support post ‘Booking on mobile switches to different event once register button is pressed’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso