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Barcodes not scanning

Posted: May 19, 2016 at 5:29 pm


maximumyield

May 19, 2016 at 5:29 pm

We are using EE 4.
Here’s the ticket we are using: http://www.indoorgardenexpo.com/?ee=msg_url_trigger&snd_msgr=html&gen_msgr=html&message_type=ticketing&context=registrant&token=1-10d27f29fa28102981e2f488220365c3&GRP_ID=30&id=0

And our scanner: https://www.zebra.com/us/en/products/scanners/general-purpose-scanners/handheld/ls2208/ls2208-spec-sheet-en.html


maximumyield

May 19, 2016 at 5:31 pm

Edit:
We are using Event Espresso 4.8.43.p on WordPress 4.5.2


Tony

  • Support Staff

May 20, 2016 at 3:32 am

Hi there,

The default code type used for the barcodes is Code 93, your barcode scanner may need that to be enabled within the settings.

EE supports 4 types of barcode:

code39
code93
code128
datamatrix

You can change which barcode type will be produced by the shortcode by adding type={barcode_type}, for example:

[BARCODE_* w=1 h=100 fsize=18 type=code39]

See which of the barcode types your scanner currently scans.

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