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Bank account details for Stripe

Posted: July 13, 2018 at 2:07 am


NatPrac

July 13, 2018 at 2:07 am

Hi, I can’t find anywhere in stripe where we set up our bank account details for EE Stripe to forward CC payments. In stand alone Stripe it has been straight forward in the past. Please advise.


Tony

  • Support Staff

July 13, 2018 at 2:42 am

Hi there,

I can’t find anywhere in stripe where we set up our bank account details for EE Stripe to forward CC payments.

May I ask what you mean by ‘EE Stripe’?

As far as I am aware, you set the bank account details on your own Stripe account, then you link that account in the EE Stripe payment method and payments go there?

In stand alone Stripe it has been straight forward in the past.

May I ask what is different between our integration and ‘stand-alone Stripe’?


Josh

  • Support Staff

July 13, 2018 at 8:04 am

Hi,

The EE4 Stripe add-on uses the Stripe Connect API, which is a little different (and in some ways more secure) than copying and pasting API keys into your website. So instead of copying in API keys, you click the “Connect” button on the Event Espresso > Payment Method Settings > Stripe settings page. At that point you should see a pop up window where you’ll log into the Stripe account and it will automatically connect. If you do not see a pop up window, you’ll probably need to allow pop ups for that page.

You’ll find step by step instructions in the documentation:

https://eventespresso.com/wiki/stripe-payment-gateway/#connect

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