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David Wong
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April 4, 2014 at 8:18 pm
Hello,
What do you mean by this message and what should I do?
You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.
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Lorenzo Orlando Caum
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April 4, 2014 at 9:04 pm
Hello David,
I’ve just reset your Support License Key. In a few minutes, you’ll receive a confirmation to your email address on your Event Espresso account.
If you are using Event Espresso 4, please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Copy the existing key which appears at the top of the page. Then erase the existing key and click on Save on the right side of the screen. After the page refreshes, please paste your key and click on Save once more.
These steps will refresh your Support License Key for Event Espresso.
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Lorenzo
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David Wong
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April 4, 2014 at 9:32 pm
Done but looks like the same. I must have done the step wrong. Could you refresh again.
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Lorenzo Orlando Caum
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April 4, 2014 at 9:53 pm
Please be sure to remove the key and save and then paste it and and resave.
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Lorenzo
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David Wong
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April 4, 2014 at 11:10 pm
Thanks and resolved.
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