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Automatic Upgrade Issue

Posted: September 4, 2013 at 3:14 pm


dgaston

September 4, 2013 at 3:14 pm

I get the following message: You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

I only have one domain. Please advise


Garth

  • Support Staff

    •

September 4, 2013 at 3:22 pm

The license key was assigned to your wpengine domain.

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by  Garth 10 years, 8 months ago ago

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