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automatic updates not working

Posted: June 5, 2013 at 4:06 pm


Carlos Echenique

June 5, 2013 at 4:06 pm

I have a personal license for one domain. That domain is registered on my profile. My backed says I am not allowed to update multiple domains. The only thing I found wrong was a leading space in the key I entered on my site (this is your fault as I copy/pasted from your website). Why can’t I update?


Garth

  • Support Staff

    •

June 5, 2013 at 10:09 pm

Hi Carlos,

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

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Status: closed

Updated by  Garth 10 years, 11 months ago ago

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