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Automatic updates not enabled

Posted: March 18, 2014 at 8:53 am


Matthew Prudente

March 18, 2014 at 8:53 am

Hi
I have a licence key, which is entered into the relevant field in EE > General Settings, but the Plugin page tells me that “Your current membership level does not allow automatic upgrades on more than one domain.” I only have the licence key entered on one domain, which is the one I’m working on.


Lorenzo Orlando Caum

  • Support Staff

    •

March 18, 2014 at 9:23 am

Hi Robin,

I’ve just reset your Site License Key. Please go and and activate your key once more and automatic updates should be enabled.

Cheers

—
Lorenzo


Matthew Prudente

March 21, 2014 at 10:07 am

Still not working.


Tony

  • Support Staff

    •

March 21, 2014 at 10:24 am

Hi Robin,

Your license key has been reset once more.

Could you please go to Event Espresso -> General Settings. Remove the key (cut) and save the settings, replace the key (paste) and save the settings once more please.

If that does not resolve it we will issue you with a new support license key.

The support post ‘Automatic updates not enabled’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 10 years, 1 month ago ago

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