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Automatic Updates are not working

Posted: July 21, 2017 at 11:06 am


afamilyedu

July 21, 2017 at 11:06 am

I had the key reset last time this happened.. and it did update. But for this new update “version 4.9.44.p” I’m getting this error again, “A new version of Event Espresso is available. View What’s New with version 4.9.44.p. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”


Josh

  • Support Staff

July 21, 2017 at 12:17 pm

Hi there,

I checked into this and currently ee.com is getting pinged with the same key by both arizona.afamilyedu.com and afamilyedu.com. You can remove the key from one of those sites, then request a reset from your account page.

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