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Automatic update not working

Posted: November 5, 2013 at 3:07 pm


Boris Hoekmeijer

November 5, 2013 at 3:07 pm

Hello,
I want to upgrade the Event Espresso plugin, but the following message is shown below the plugin:
There is a new version of Event Espresso available. View What’s New with version 3.1.35.2.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.
From other similar topics in this forum I gather that this can be solved if you reset the key. Could you do this please?


Boris Hoekmeijer

November 5, 2013 at 3:08 pm

Actually, the same goes for my basic roles & permissions plugin. Does this use the same key?


Josh

  • Support Staff

November 5, 2013 at 3:48 pm

Hi Boris,

I’ve reset the key. Can you lets us know if your site is running a single site installation of WordPress or is it part of a Multi site installation?


Boris Hoekmeijer

November 5, 2013 at 3:56 pm

Thank you Josh, the messages have indeed disappeared, and everything seems fine.
It’s a single site installation WP 3.7.1).

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