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auto update & active licenses & initial pages

Posted: April 19, 2013 at 12:12 pm


mhanks

April 19, 2013 at 12:12 pm

I have a developer license with 5 sites. I have the following error message on my wordpress website:

You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

I use the latest version of wordpress 3.5.1, Page Lines Framework 2.4.1 and Event Espresso 3.1.31.  It looks like in the previous topics that these types of issues required some kind of a reset.

In addition, the initial 4 pages that should have automatically been setup during install were not. Do I need to reinstall the widget or do you have any other advice? Should I add manually?


Josh

  • Support Staff

April 19, 2013 at 12:41 pm

Hi there,

Is this on a WordPress multi site installation? In either case, you can create the Event Espresso pages manually.

If it is on a multisite and Event Espresso was network activated, you will need to network deactivate the Event Espresso plugin and activate for only the sites you are running it on.

Please note that the automatic update feature is not compatible with WP multisite at this time so Event Espresso will need to be manually updated if this is on multisite.

If these are on single site installations of WordPress there may have been a problem with the installation script when it ran. You might try deactivating and reactivating Event Espresso if that’s the case.

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