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Auth.net error

Posted: September 16, 2013 at 3:22 pm


wendeth rauf

September 16, 2013 at 3:22 pm

I’m getting told I’m in “debug” mode, which a search here seems to result in Paypal answers and I’m not at all using paypal. I’ve also got a test credit card # popping up. I’ve looked over what I can think of and can not see where any of this should be popping up. I’ve spoken to my processor and auth.net and they both swear it’s an issue with the plug in. I did verify the logging is on (in general settings). Help is appreciated.


Tony

  • Support Staff

September 16, 2013 at 3:33 pm

Hi,

If you go to Event Espresso -> Payment Settings. You’ll see your active gateways.

Look in the Auth.net SIM/AIM (depending on which one you are using) and you’ll see ‘Account Uses Authorize.net development Server’ and ‘Submit a Test Transaction’. Make sure both of these are UNchecked and Update the settings.


wendeth rauf

September 17, 2013 at 7:48 am

Okay, the test transaction is unchecked, but the auth.net guy told me to leave the other checked. I’ll check that, thanks!


wendeth rauf

September 17, 2013 at 7:56 am

Okay, deselected the box….tried to register for a class and resulted in the following error
The following errors have occurred.

(123) This account has not been given the permission(s) required for this request.


wendeth rauf

September 17, 2013 at 10:17 am

got it sorted out, yesterday the auth.net guy said it was an e.e. issue, but it was actually not.


Tony

  • Support Staff

September 17, 2013 at 10:42 am

Hi wendeth,

That’s great, thanks for letting us know.

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