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Ben Abadi
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June 5, 2013 at 7:19 pm
I’m getting this error below: (It shows zero values even I checked the hidden variables and the display is correct) I tried searching the solutions you guys have and there are not answer. Please help!
Attention: Your transaction was declined for the following reason(s):
Error Code: 10525
Short Message: Invalid Data
Short Message: This transaction cannot be processed. The amount to be charged is zero.
Severity Code: Error
Error Code: 15008
Short Message: Invalid Data
Short Message: This transaction has been completed, but the total of items in the cart did not match the total of all items.
Severity Code: Warning
Payment Overview
Class/Event:
Women Leadership Conference, OC 2013
Primary Registrant:
allen mallari
Payment Type:
PayPal Pro
Payment Date:
June 5, 2013
Amount Paid/Owed:
$0.00
Payment Status:
Incomplete
Registration ID:
2-51afe29d81991
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Ben Abadi
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June 5, 2013 at 7:19 pm
Attention: Your transaction was declined for the following reason(s):
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Ben Abadi
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June 5, 2013 at 7:20 pm
https://www.iawfoundation.org/upcoming-events/?ee=2
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Dean
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June 6, 2013 at 12:11 am
Hi Ben
Unable to look at this properly the site isnt functioning correctly as you have reCAPTCHA enabled but have not added an API key so it is stopping the registration process.
You can get an API key from here – http://www.google.com/recaptcha
Once that is resolved by adding a key or disabling it I can take a closer look at the issue.
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Ben Abadi
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June 6, 2013 at 9:47 am
I tried using both enabled and disabled. I place the private key and public key generated from the recaptcha and still the same error:
Attention: Your transaction was declined for the following reason(s):
Error Code: 10525
Short Message: Invalid Data
Short Message: This transaction cannot be processed. The amount to be charged is zero.
Severity Code: Error
Error Code: 15008
Short Message: Invalid Data
Short Message: This transaction has been completed, but the total of items in the cart did not match the total of all items.
Severity Code: Warning
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Josh
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June 6, 2013 at 10:37 am
Hi Ben,
The link you posted:
https://www.iawfoundation.org/upcoming-events/?ee=2
is taking me to a 404 page. Is this page only available to someone who’s logged into the site? If so, this may be part of the problem since the communication between your site and PayPal needs to be open for the payment processing to work.
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Ben Abadi
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June 6, 2013 at 4:00 pm
It is not 404 but it redirects to a LOGIN page. Yes we want to be able to make sure that our users are registered users before they buy the tickets. What’s the work around on this?
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Ben Abadi
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June 6, 2013 at 8:35 pm
I tried removing the private and no restriction on the page and still the same problem.
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Dean
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June 7, 2013 at 1:53 am
Hi,
Thanks for resolving the reCAPTCVHA issue.
I tested it (with fake details and fake card details) and yes it is reverting the price to zero for some reason.
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level.
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