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Attendees Info page is blank

Posted: May 8, 2013 at 3:12 pm


tburbach

May 8, 2013 at 3:12 pm

I had this problem about a week ago with all of our attendees unable to be looked at. They exported just fine, but unable to view from the WP-admin side.  I just get a blank white screen.

I updated the EE plugin, as it had been a little bit because of our support license lapsing, which fixed the problem. Now it’s back.

Site URL: http://registration.wpengine.com

WP Version 3.5.1.

 

EE Version 3.1.32.P

 

All my DB have the prefix “wp_” just as WP sets it.


Josh

  • Support Staff

    •

May 9, 2013 at 8:56 am

Hi there,

Can you try turning wp_debug on and check that white screen for errors?


tburbach

May 9, 2013 at 9:26 am

I don’t get an error on the white screen. I get an error on some other pages, but it’s only related to my cache, and doesn’t show on the white screen.


Josh

  • Support Staff

    •

May 9, 2013 at 10:43 am

Since it’s intermittent and not throwing any errors, you might try checking the error logs right after pulling up the white screen to see if any errors are logged there.

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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by  Josh 10 years, 12 months ago ago

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