Support

Home Forums Event Espresso Premium Attendees having trouble registering

Attendees having trouble registering

Posted: August 20, 2020 at 3:41 pm


Dhohl

August 20, 2020 at 3:41 pm

When attendees add their name and other attendee names and click proceed to payment they continually are being redirected back to re-enter attendee information with an error message that all fields with an asterisk need to be completed. All areas with an asterisk have been completed.


Tony

  • Support Staff

August 21, 2020 at 4:06 am

Hi there,

Can you link me an event I can run a test registration on?

If you run a test registration whilst logged into the site do you get through to the payment options step?

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!