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Crispi Lord
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February 18, 2023 at 12:41 pm
Hello, I’m on WP 5.3.14 and EE4.10
The attendee mover is showing no upcoming events although we have many upcoming. Thank you in advance for your time.
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Tony
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February 20, 2023 at 6:45 am
Hi there,
The attendee mover uses the WordPress REST API to pull in a list of your events, looking at your site if you go to {domain}/wp-json/ you’ll see if throws a fatal error.
If you check the servers error logs it should give you the error being thrown, can you add that here?
(Note your host will usually have a section in your control panel to view PHP errors)
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Crispi Lord
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February 21, 2023 at 6:43 pm
[Tue Feb 21 08:21:20.281501 2023] [:error] [pid 3767519:tid 140663687431936] [client 71.17.16.249:55341] [client 71.17.16.249] ModSecurity: Warning. Pattern match “(?:edit-theme-plugin-file|update|(?:upload|install-(?:plugin|theme)))” at ARGS:action. [file “/etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-apache/001_i360_1_vectors.conf”] [line “73”] [id “77316925”] [msg “IM360 WAF: WordPress theme/plugin activity track||File:||MVN:ARGS:action||Action:update_reg_step||Theme:||Plugin:||User:wideopen||T:APACHE||”] [severity “DEBUG”] [tag “wp_core”] [tag “noshow”] [tag “im360_req_post”] [hostname “wideopen.ca”] [uri “/wow/wp-admin/admin-ajax.php”] [unique_id “Y_TTYPZOcvomfo4KhXDt0QAAABA”], referer: https://wideopen.ca/wow/registration-checkout/?uts=1676945642&e_reg_url_link=1-711cd2a3f33c4d45f9d362945e6ffd6e&step=payment_options&revisit=1
[Tue Feb 21 15:20:34.334471 2023] [:error] [pid 32045:tid 140663792330496] [client 207.195.79.246:11881] [client 207.195.79.246] ModSecurity: Warning. Match of “pmFromFile path_excludes” against “REQUEST_FILENAME” required. [file “/etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-apache/006_i360_4_custom.conf”] [line “260”] [id “77140992”] [msg “IM360 WAF: Suspicious access attempt (WP folders)!||SC:/home/wideopen/public_html/wow/wp-admin/admin.php||REQUEST_URI:/wow/wp-admin/admin.php?page=stats&noheader&chart=flot-stats-data||T:APACHE||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [tag “im360_req_post”] [hostname “wideopen.ca”] [uri “/wow/wp-admin/admin.php”] [unique_id “Y_U1ol2dsRFHwX02cAMBrwAAAAY”], referer: https://wideopen.ca/wow/wp-admin/
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Crispi Lord
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February 21, 2023 at 6:44 pm
This is what they sent me. IS it what we are looking for?
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Tony
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February 22, 2023 at 7:29 am
That looks like an access log rather than the PHP error log.
Ask if they log PHP errors on the server, if so you should be able to find an error for the above in that.
Or, if they can enable WP_DEBUG on the site using this snippet:
https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
We can check for an error log from there.
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