Support

Home Forums Event Espresso Premium attendee list showing wrong attendees

attendee list showing wrong attendees

Posted: September 28, 2015 at 6:12 am


KIROS -Penny

September 28, 2015 at 6:12 am

Hi there!

We created a new event and added the ticket selector and attendee list shortcode to a new post. The attendee list shortcode is showing attendees from past events however. You can look at the post here:

https://kiros.org/seattle-events/seattle-breakfast-with-chris-lim/

None of those attendees listed have actually registered for this event. Any idea what might be going on?


Lorenzo Orlando Caum

  • Support Staff

September 28, 2015 at 9:40 am

Hi!

I think I know what is happening. Could you check that the event id parameter is setup?

Otherwise, it uses the attendees/registrants from the earliest active event.

http://eventespresso.com/wiki/ee4-shortcodes-template-variables/#event-attendees

[ESPRESSO_EVENT_ATTENDEES event_id=”your_event_id”]

your_event_id is a numeric ID for your event and it can be found by looking at the ID column in the Events Overview screen in your WP Dashboard.


Lorenzo


KIROS -Penny

October 8, 2015 at 11:07 am

Sorry it has taken so long to respond. We were using the id parameter but for some reason it was still showing the wrong attendee list. We had the events set up in a template using “better posts templates” plugin, and so I thought there might be a caching issue going on. We removed the attendee list shortcode from the template, and since then the issue hasn’t repeated. Hopefully the issue is resolved.


Jonathan Wilson

October 8, 2015 at 11:31 am

Hey Penny,

Great news. Thanks for letting us know. It does sound like there was a conflict there.

Let us know if you have anymore issues.


KIROS -Penny

October 12, 2015 at 4:46 pm

Hi there. Bad news I’m afraid. It seems the promo code is still giving us problems. Even when using the right parameter, the attendee list is pulling people who haven’t registered for that particular event as well as the correct registrants. Has there been any other reports of this? Thanks!


Lorenzo Orlando Caum

  • Support Staff

October 12, 2015 at 4:56 pm

Hi, I think you are referring to the event id parameter for the attendee list. The promotion / discount code isn’t related to that event id paramater.

What is the exact shortcode that you are using for this event?


Lorenzo


KIROS -Penny

October 15, 2015 at 12:22 pm

Sorry typo on my part. The shortcode is this:

[ESPRESSO_EVENT_ATTENDEES event_id=”516]


Lorenzo Orlando Caum

  • Support Staff

October 15, 2015 at 2:55 pm

Hi, could you please try this version?

[ESPRESSO_EVENT_ATTENDEES event_id=”516″]

Note that a missing quote is added to towards the end.


Lorenzo

The support post ‘attendee list showing wrong attendees’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 4 years, 1 month ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!
[for="input_96_5_3"]
[for="input_96_5_3"]
[gravityform id=96 title=false description=false]
  • This field is for validation purposes and should be left unchanged.
[i]
[i]
[gravityform id=69 title=false description=false]
  • This field is for validation purposes and should be left unchanged.