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Apply Refund EE4 and Paypal

Posted: September 30, 2014 at 9:57 am


Darrin DeTorres

September 30, 2014 at 9:57 am

When I click apply refund in the registration details will it automatically be applied via Paypal or do I need to manually do it?


Lorenzo Orlando Caum

  • Support Staff

    •

September 30, 2014 at 10:46 am

Hi Darrin,

Making changes to a transaction in the WordPress dashboard will not apply these changes in your PayPal account.

You would need to login to your PayPal account and also process the refund.

—
Lorenzo


David Carta

October 5, 2014 at 8:41 pm

Can you indicate if this is true for all the payment gateways?


Tony

  • Support Staff

    •

October 6, 2014 at 4:17 am

Hi David,

Can you indicate if this is true for all the payment gateways?

Yes it is.

Event Espresso updates beased on responses sent from the payment gateways, currently we do not push updates back to any of the payment gateways.

The support post ‘Apply Refund EE4 and Paypal’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 9 years, 7 months ago ago

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