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Bruce Shoobridge
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August 14, 2014 at 7:22 am
Hello
I have a fairly new install of EE4. All seems to be working well, except that when there’s a new registration for one of my events, it doesn’t save the answers to custom questions I’ve set up. When I go into the Registration, the fields appear blank and looking in the database, the relevant record in the esp_answer table has a blank ANS_Value field. It doesn’t seem to matter which data type it is – I have TEXT, TEXTAREA and DROPDOWN questions and all of them are blank. It is also blank on the registration email that the attendee receives.
I am on WordPress 3.9.2 and EE 4.3.0p. I am not using the Calendar add-on.
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Dean
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August 14, 2014 at 8:29 am
Hi,
Does it also do this if you manually add an attendee from the admin area?
Is it a case that no attendees have those questions answered or is it intermittent?
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Bruce Shoobridge
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August 14, 2014 at 5:35 pm
Hello
Thanks for your quick reply.
Manually adding an attendee from the admin area works as expected – the values are saved and come up fine. No attendees have the questions answered in either of the two events I’ve created.
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Dean
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August 15, 2014 at 5:56 am
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level and FTP details are appreciated.
I will also need to run some test registrations.
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Josh
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October 29, 2014 at 1:06 pm
Hi there,
A little update on this: Event Espresso 4.4.4.p was finally released today and it includes a fix for the issue you reported.
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