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Anomalies with registration: Cart Won't Open or Registration Page Won't Open

Posted: February 22, 2016 at 10:00 am

Viewing 6 reply threads


Smarter Reach

February 22, 2016 at 10:00 am

Please see my support email and try registering multiple ticket types on multiple events with multiple attendees in order to recreate the issues.

Thanks 🙂


Lorenzo Orlando Caum

  • Support Staff

February 22, 2016 at 11:07 am

Hello,

I was able to see the event description appearing in the mini cart but I could not duplicate on a testing site. Could you temporarily switch to another theme and re-test?

The return to event cart sounds like the theme is making some changes via Javascript:

https://eventespresso.com/topic/ee4-return-to-event-cart-button-link-not-working/#post-190541


Lorenzo


Smarter Reach

February 23, 2016 at 10:48 am

Deactivating multi event registration plugin has stopped problems for now – on Reports in Registration admin there is this strange message however:

Data column(s) for axis #0 cannot be of type string×


Lorenzo Orlando Caum

  • Support Staff

February 23, 2016 at 12:17 pm

Hi,

Do you have at least one registration (free or paid) on the site?


Lorenzo


Smarter Reach

February 23, 2016 at 11:54 pm

Yes many


Smarter Reach

February 23, 2016 at 11:55 pm

Error has gone now


Tony

  • Support Staff

February 24, 2016 at 5:13 am

Hi there,

I replied via your support token earlier but could not reproduce any errors on the site.

Is it working as expected for you now? Did you find the cause?

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