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Gijsbert Vandeweerdt
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April 29, 2014 at 8:10 am
Hello dear EE support crew,
I think I found a little bug.
When you manually enter an event attendee via the backend you have to enter an amount. This variable shows up in the confirmation mails as the ‘cost’ variable.
http://sintjansberg.be/downloads/Event_Espresso__Event_overzicht__Kasteelklooster_SintJansberg__WordPress_20140429_155447_20140429_155755.png
The text before the textbox says ‘Amount paid’ (‘Betaalde bedrag’ in Dutch). This has to be ‘amount to be paid’ in English. I you don’t enter an amount, the cost says ‘0’ and the event is like free to the customer.
Do you see the difference between these two?
I could change the translation in Glotpress which would work for the Dutch version but not for the English one.
Also in the excel export these values (‘price’ and ‘amount paid’) are not clear (at least in the Dutch version).
Thanks for checking this out.
gijsbert
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Lorenzo Orlando Caum
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April 29, 2014 at 9:21 am
Hi Gijsbert,
The Add New Attendee option is typically used the day of an event or after the event has already past. This is why it says amount paid.
For example, if an attendee decided to register at the entrance for an event, then you could record this information onto a notepad and then transfer these new registrants/attendees to the event afterwards.
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Lorenzo
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Gijsbert Vandeweerdt
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April 29, 2014 at 1:31 pm
I understand, but this doesn’t correspond to the confirmation email the system sends to the customer.
I you enter 70 euro via the ‘Add New Attendee’, the confirmation mail says there is still 70 to be paid.
If you enter nothing, the confirmation mail says the event is free (0 euro).
This is confusing for both the customer and the administrator.
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Lorenzo Orlando Caum
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April 30, 2014 at 12:05 pm
That is a limitation of that feature in EE3. In version 4, it does not automatically send out a confirmation email unless you choose to do so.
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Lorenzo
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